About 28 Mars Casino
Who we are, who writes these pages, and how the numbers on them get checked
28 Mars Casino is an online casino serving Australian players, operating since 2018 under a Malta Gaming Authority licence (MGA/B2C/394/2017) alongside an Australian licence from the Northern Territory Racing Commission. Around 50,000 Australians hold accounts with us. The site carries 3,500+ games, an AUD wallet, local payment rails including PayID and BPAY, and support that answers around the clock.
This page exists because of a fair question: why should you believe the numbers on the rest of the site? Withdrawal times, deposit minimums and wagering multipliers are exactly the sort of figures that quietly go stale, and a casino quoting its own performance has an obvious incentive to round in its own favour. So here's who writes them, how often they're re-checked, and what happens when we get one wrong.
The Editor
Mark Johnson
Casino Content Editor — 28 Mars Casino
Mark handles everything written on this site: payments, withdrawal timings, bonus terms and the account problems that send people to live chat at eleven at night. He's spent the better part of a decade in Australian iGaming, most of it close enough to the payments side to have strong opinions about PayID and a low tolerance for casinos that quote "instant withdrawals" and mean "instant, after four days of verification".
Every figure on this site is one he's put through the live cashier himself — real deposits, real cashouts, a stopwatch on the ones that matter. Where a number can't be verified that way it's either left off the page or labelled as an estimate. One editor covers this domain and only this domain, so if something here is wrong there's exactly one person to hold responsible.
How We Check the Numbers
Four rules. They're boring, which is rather the point.
Timings come from real transactions
"PayID in 2–6 hours" is what we measure on withdrawals actually processed, not a figure lifted from the terms page. Where a range is wide, it's wide because the outcomes are.
Licence details come from the regulator
Licence numbers are read off the public register, not copied between pages. If a reference here doesn't resolve on the MGA's own site, that's a bug and we want to hear about it.
Bonus maths is shown, not summarised
Where there's a wagering requirement we spell out what it means in dollars, including when the answer is unflattering. A A$500 deposit carrying A$35,000 of turnover is on the page in those words.
The downsides stay in
Card cashouts take up to three business days. BPAY can't pay out. There's no PayPal. All of that is on the relevant pages, because you'll find out anyway and it's better you find out here.
What the Dates on Each Page Mean
Every page carries a byline above the footer with three dates. They're not decoration — each one means something different.
| Label | What it tells you |
|---|---|
| Published | When the page first went live. It doesn't change. |
| Updated | The last time the wording or a figure actually changed. If nothing needed changing, this date stays put. |
| Checked | The last time someone re-read the page against the live cashier and confirmed it's still right — even where nothing changed. |
The distinction matters. A page updated eight months ago but checked last week is current. A page "updated today" because a plugin bumped a timestamp tells you nothing at all. Payment and withdrawal pages get re-checked monthly; everything else at least quarterly, and immediately whenever a limit, a fee or a bonus term moves.
Corrections Policy
We get things wrong occasionally. A limit changes and a table doesn't catch up; a payout window shifts; a wagering multiplier is quoted from an old promotion. When it happens, the fix is straightforward: the page is corrected, the Updated date moves, and if the error was material — a number you could have acted on — a short note explaining what changed goes at the foot of the page.
We don't quietly edit and pretend nothing happened. If a figure you relied on turns out to have been wrong, tell us and we'll say so on the page.
Found something wrong?
Email editorial@28mars-casino-online-au.com with the page URL and what looks off. A screenshot helps. Corrections to payment and withdrawal figures get priority and are usually turned around the same day.
Licensing and Security
Licence
MGA/B2C/394/2017
Australia
NT Racing Commission
Encryption
256-bit SSL
Game fairness
Independently tested RNG
Game outcomes are produced by random number generators running on the providers' own servers — NetEnt, Pragmatic Play, Evolution and Microgaming among them — and audited independently of us. We can't see a result before you do and we can't change one after. Average return to player across the library sits around 96.5%, which is a long-run figure across millions of spins rather than a promise about your session. Verify our licence yourself using the checker on the sister sites page.
Responsible Gambling
Every account has deposit limits, session reminders, a reality-check timer and self-exclusion from 24 hours through to permanent, all in the account settings panel. Reductions to a limit apply immediately; increases wait out a cooling-off period. We'd rather you set a limit on a good day than need one on a bad one.
If gambling has stopped being entertainment, stop reading marketing pages — including ours — and talk to someone who isn't selling you anything.
Gambling Help Online — free and confidential, 24/7, on 1800 858 858 or at gamblinghelponline.org.au
BetStop — the national self-exclusion register, blocking every licensed Australian operator at once: betstop.gov.au
Lifeline — 13 11 14, any time.
Contact Us
Account & payments
24/7 live chat inside your account — around two minutes to a first reply.
General support
support@28mars-casino-online-au.com — best for anything needing attachments.
Editorial & corrections
editorial@28mars-casino-online-au.com — goes straight to the editor.
Frequently Asked Questions
Who writes the content on 28 Mars Casino?
How often is the information updated?
Is 28 Mars Casino licensed?
How do I report a mistake on the site?
When did 28 Mars Casino launch?
Are the games fair?
Now You Know Who's Talking
Licensed, AUD accounts, PayID payouts in hours, and every number on this site checked against the live cashier.
18+ | T&Cs Apply | GamblingHelpOnline.org.au